You may check your account balance and add Blue Bucks to your account using the secure MyPlan site. Click the “Students and Staff Login” link at the upper-left corner of the page and provide your U-M uniqname and password to log in.
Where can I find an Mcard Center that handles Blue Bucks?
Blue Bucks left in your account will automatically carry over from term to term. You may request that your remaining balance be credited back to your Student Account by contacting firstname.lastname@example.org.
How do I use the Low Balance Warning feature?
The Low Balance Warning is a MyPlan feature that sends an email alert when Blue Bucks are running low. To receive these alerts, click the “Low Balance Warning” link in the right menu. Choose the accounts and set minimum balances that will trigger an alert. Enter the email address or addresses to which you would like alerts sent, and click “Save”. You will receive an email from MyPlan about your low balance each day until you either replenish your funds or cancel your request for notification.
Is my checking account information stored in the Blue Bucks system?
If you have provided a checking account for billing Blue Bucks deposits, this information is encrypted and saved on a secure server. You have the option to remove your saved bank account information at any time, including after each deposit request.
Why can’t I charge Blue Bucks to my student account?
Only students enrolled in the current academic term will be able to charge Blue Bucks directly to their student account as long as their account is in good standing and not past due.
How do I give other people access to my MyPlan account?
You can create a guest account for family members or others by logging into your account on MyPlan and selecting “Grant Additional Access” in the right menu. Click the “Add” button under the table. Enter the email address, then select guest access options. Finally, click the “Add” button under the Actions header to save the guest email address. A confirmation email will automatically be sent to that address.
Those with access are able to check balances and add Blue Bucks to the account by billing to your student account or to the checking account associated with your Blue Bucks account. Up to ten guest logins can be added to one Blue Bucks account.
Why aren’t my family or friends receiving their login information?
If your friend or family member is not receiving their confirmation email from MyPlan, it may have been blocked by their spam filter. Ask them to check their junk mailbox. In the future, add “email@example.com” and “firstname.lastname@example.org” to the accepted list to avoid these problems.
What if I forget or lose my Family or Guest Account password?
The main account holder can send a new password by removing your email address from the “Grant Additional Access” menu and adding it again. You will receive another confirmation email with another automatically-generated password.
Is there a way to change my Family or Guest Account password?
You can change your MyPlan Family or Guest Account password by choosing “Change Guest Password” from the right menu.
The vending machine ate my Blue Bucks. How do I request a refund?
If there was a vending machine malfunction and you used Blue Bucks, use this refund request form to request a Blue Bucks credit. If you used cash, contact the vending machine company using the envelope on the side of the machine.